Privacy Policy

Data Collection

We collect information you provide directly to us when you use our services. This includes:

Contact Information

• Contact Forms: Name, email address, phone number, and project details when you submit our contact form or project wizard
• Newsletter: Email address when you subscribe to our newsletter
• Direct Communication: Information you provide when contacting us via email, phone, or other communication channels

Technical Information

• Website Usage: Pages visited, time spent on pages, and navigation patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Performance Data: Page load times and technical errors for website optimization

How We Use Your Data

We use the collected information for the following purposes:

Service Delivery

• Responding to your inquiries and providing requested information
• Processing project requests and providing quotes
• Delivering our digital development and wine consultation services
• Communicating about ongoing projects and services

Business Operations

• Improving our website functionality and user experience
• Analyzing usage patterns to enhance our services
• Sending newsletters and updates about our services (with your consent)
• Maintaining records for business and legal compliance

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

• Email Services: We use email service providers to send communications and newsletters
• Website Hosting: Our website is hosted on secure servers provided by trusted hosting services
• Analytics: We may use analytics services to understand website usage patterns

Legal Requirements

• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or merger (with prior notice)

Your Rights

Under applicable data protection laws, including GDPR, you have the following rights:

Access and Portability

• Right to Access: Request a copy of the personal data we hold about you
• Right to Portability: Receive your data in a structured, machine-readable format

Correction and Deletion

• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restriction: Limit how we process your personal data

Consent and Objection

• Right to Withdraw Consent: Withdraw consent for data processing at any time
• Right to Object: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience:

Essential Cookies

• Session Management: Cookies necessary for website functionality and form submissions
• Security: Cookies that help protect against security threats

Analytics and Performance

• Usage Analytics: Cookies that help us understand how visitors use our website
• Performance Monitoring: Cookies that help us identify and fix technical issues

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific websites
• Block third-party cookies
• Clear all cookies when you close the browser

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

Technical Safeguards

• Encryption: Data transmission is protected using SSL/TLS encryption
• Secure Hosting: Our website and data are hosted on secure, regularly updated servers
• Access Controls: Limited access to personal data on a need-to-know basis

Organizational Measures

• Data Minimization: We collect only the data necessary for our services
• Retention Limits: Personal data is retained only as long as necessary
• Regular Reviews: We regularly review and update our security practices

Data Retention

We retain personal data for the following periods:

• Contact Inquiries: 3 years from last contact for business purposes
• Newsletter Subscriptions: Until you unsubscribe or request deletion
• Project Data: 7 years for business and legal compliance
• Website Analytics: 26 months for usage analysis

Contact Information

For any questions about this privacy policy or to exercise your data protection rights, please contact us:

Data Controller

Response Time

We will respond to your privacy-related requests within 30 days of receipt. For urgent matters, please indicate this in your communication.

Policy Updates

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws.

Notification of Changes

• Material Changes: We will notify you by email or prominent website notice
• Minor Updates: Changes will be posted on this page with an updated effective date
• Continued Use: Your continued use of our services after changes constitutes acceptance

Version Information

Last Updated: Tue Nov 25 2025
Effective Date: Tue Nov 25 2025
Version: 1.0